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Tharaa's training policy

At Tharaa Training, we are committed to providing the best training experience for our clients, by offering high-quality programs that meet the needs of trainees and keep pace with market developments. Our policy aims to ensure transparency, quality, and continuous support, and the following are the items we are committed to:

1. Quality and innovation:
   We are keen to provide training programs that keep pace with the latest global standards and trends in the fields of technology, cybersecurity, and others.
   The training content is reviewed and updated regularly to ensure the best learning and training experience.
2. Commitment to achieving goals:
   We aim to enable participants to achieve their educational and professional goals by guiding them and providing the necessary support.
   We offer hands-on learning opportunities through partnerships with global organizations such as Google, Cisco, Amazon, and more.
3. Transparency and credibility:
   We are committed to providing accurate and clear information about each training program, including its objectives, content, and skills acquired.
   Fees and refund policies are clearly explained to trainees prior to enrolling in programs.
4. Customer Support:
   We provide ongoing support to trainees through multiple communication channels to answer inquiries and provide solutions to problems they may encounter.
   We are keen to provide an inspiring, interactive learning environment that enhances the trainees’ experience.
5. Cooperation and partnership:
   We believe in the importance of collaborating with leading global partners to ensure the delivery of accredited, high-quality programs.
   We work closely with experts in the fields of technology and education to provide specialized educational programs.
6. Continuous development:
   We are constantly working to improve the content of the programs and develop the services provided to ensure the best learning experience.
   We seek trainee feedback and use it to improve future programs.

Privacy Policy - Tharaa Training

At Tharaa Training, we are committed to protecting the privacy and confidentiality of our customers' personal information. This policy explains how we collect, use, store and protect your information when you interact with our website, services and training programs.

1. Information We Collect

We collect the following information from our customers:

• Personal information: Such as name, contact information (email, phone number), and information provided during the registration process.
• Billing Information: Payment details such as credit card numbers and billing addresses are included when you register for our courses.
• Usage Data: Includes information about how you interact with our Website and Services, such as IP addresses, device information, browser type, and interaction logs.
• Training data: Includes information relating to your participation in our training programs, such as course progress, results, and certificates.

2. How to use the information

We use the personal information we collect for the following purposes:

• Providing training services: To register you for training courses, track your progress and provide you with certificates.
• Accounts and Payments Management: To process payments, manage your account, and facilitate billing.
• Improve the training experience: To analyze usage data and improve training content and services.
• Contact you: To respond to your inquiries and provide you with updates about courses or services.

3. Information sharing

We do not sell or share your personal information with third parties, except in the following cases:

• Training Partners: We may share some information with our partners, such as Cisco, Google, Amazon, and others, to provide certifications or accredited training.
• Compliance with the law: If required, we may share your information to comply with laws or legal requirements.

4. Information protection

We take appropriate security measures to protect your personal information from unauthorized access, alteration or disclosure. These measures include:

• Encrypt sensitive information Such as payment data.
• Restricting access to personal information For employees who only need it to provide services.

5. Your rights

You have the right to:

• Access to personal information we hold about you.
• Request to correct or amend your personal information.
• Request that your personal information be deleted from our records.

6. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or laws. You will be notified of any significant changes through our website or by email.

7. Contact us

If you have any questions or concerns about our privacy policy, you may contact us by email: info@tharaaedu.com

We are committed to protecting your privacy and ensuring that your information is used in a safe and responsible manner.